Straightforward terms for a practical field tool.
These terms are written in plain language on purpose. By using scansticker.com or a ScanSticker account, you agree to them.
ScanSticker is in early invitation-only beta. This plain-language summary is not a final legal agreement and is pending professional review. The binding terms for your account are the ones in the onboarding agreement we set up with you.
The service
ScanSticker is a subscription service for tracking equipment with QR tags: equipment records, printable tags, service requests, maintenance history, and customer portals. We add to and improve the product continuously; features marked early access may change as they mature.
Your account
You are responsible for keeping your login credentials safe and for what happens under your account. During the invitation-only beta, workspaces are created and set up with you rather than through open self-serve signup. If an account is not on an active plan, we may limit access to some features and to tag output; your stored data is not deleted.
Your data
Everything you put into ScanSticker - equipment records, photos, manuals, customers, and service history - is yours. We host it, we do not own it, and we do not sell it. Each business's data is isolated from every other account.
Public pages
The point of a ScanSticker tag is that a scan can open customer-safe equipment context without a separate app. Only put information on public-facing equipment records that you are comfortable showing to someone who can physically scan the sticker. Public scan and request behavior may depend on workspace settings, account status, and the applicable service agreement.
Acceptable use
Do not use ScanSticker to store unlawful content, to spam, to attempt to access other accounts' data, or to interfere with the service. We can suspend accounts that do.
Billing
Beta pricing and any agreement term are confirmed with you during onboarding, not published as fixed public prices. The specific plan, price, included users, and term that apply to your account are the ones set out in your onboarding agreement.
Warranties and liability
ScanSticker is provided as-is. We work hard to keep it fast, correct, and available, but we cannot promise uninterrupted service and we are not liable for indirect damages, like lost profits or lost data beyond what we can restore from backups, to the extent the law allows. Our total liability is capped at what you paid us in the twelve months before a claim.
Changes and contact
If these terms change in a way that matters, we will email account owners before the change takes effect. Questions? Email hello@scansticker.com.
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